Bloom Yoga Studio - Front Desk Manager

Front Desk Manager Job Description
 
Thriving, established yoga studio with massage therapy on Chicago's North Side seeking friendly, professional and customer-service oriented part-time evening + weekend front desk staff.
 
Tasks & Responsibilities

• Provide excellent customer service via in-person conversations, telephone, and email correspondence to answer questions, greet clients, recommend classes and promote workshops and events
• Maintain accurate transactions throughout the duration of shifts by checking in yoga students, updating massage client information, and processing all payments
• Support the highest level of cleanliness and functionality of studio space by cleaning lobby, restrooms, common areas, and studio spaces, filing paperwork accurately and showcasing attention to detail
• Demonstrate understanding of Google Suite, Mindbody and Microsoft by keeping emails, client records, and documents up-to-date and organized
• Contribute to the effectiveness of the team with a positive attitude and continuous communication, promoting enthusiasm and understanding of yoga & massage
• Complete projects as directed by the studio manager; additional long-term projects to be determined based on experience and skill set

• Minimum 1 year customer service experience; administrative experience a plus
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail, initiative, enthusiasm, friendliness, ability to multi-task and manage timelines
• Proficiency with PC and web-based applications such as Google Suite, Microsoft; Mindbody Online a plus
• Commitment to health and happiness in your own life

• Free yoga classes
• Monthly 60-minute massage
• Workplace that honors your individual talents and a healthy work/life balance