• Volunteer Coordinator

    Posted: 07/08/2022

    Lawrence Hall is committed to keeping our youth and families, employees and communities safe. Therefore, we are requiring that all applicants have at least 1 dose of the COVID vaccine to qualify for hire, with the 2nd dose required 45 days after hire.

    The Volunteer Coordinator reports to the Development Manager. Plans, coordinates, implements and facilitates various youth mentor and volunteer events and services. This includes acting as the agency liaison to the Associate Board and Auxiliary Board. Requires excellent verbal and written communication skills and the ability to complete documentation of youth behaviors and actions utilizing the computer. Requires knowledge of trauma exposure, knowledge of the 5 S's of trauma: Safety, Self-Regulation/Soothing, Supportive, Strengths, Self-Care, and an understanding of and recognition of the signs of traumatic stress. Must be able to effectively use verbal intervention skills with individuals birth to 26 years old. Must be able to use physical intervention skills with individuals birth to 18 years old. Physical intervention skills require the ability to kneel and return to standing without assistance. May travel to different agency sites to provide programming for youth and volunteer coordination and management. Volunteer Coordinator must have flexibility as his/her schedule may include in person attendance at weekend/evening events and at times, consultation via phone. Must transport youth in agency or personal vehicle.

    JOB RESPONSIBILITIES

    • Plans, coordinates, implements, and facilitates various youth services including, but not limited to volunteer, mentoring and service-learning opportunities, liaising with Associate Board and Auxiliary Board
    • Liaison between Lawrence Hall administration, employees and volunteer groups to coordinate and oversee larger volunteer events
    • Communicates and corresponds effectively with youth and employees to ensure attendance and participation in programming throughout the agency
    • Networks and builds relationships with external youth development programs, volunteer organizations or potential volunteers/mentors
    • May speak to community groups or corporations about the agency and volunteer opportunities
    • Prepares necessary paperwork and background clearances related to volunteers
    • Interviews, screens, and refers volunteers to appropriate programs
    • Maintains a process for managing volunteer requests and services across the agency
    • Develops and implements volunteer trainings, supporting volunteerism across the agency
    • Prepares and maintains procedural training manuals for volunteers and mentors
    • Arranges for on-the-job training, supervision, and evaluation of all volunteers and mentors
    • Plans programs for volunteer recognition
    • Works collaboratively with all agency programs to support the use of volunteers as a means of engaging new stakeholders, supporting youth programs or agency supportive services
    • Demonstrates cultural competence, supporting youth in a variety of different community-based services including but limited to, LGBT support groups and spiritual development opportunities that meet the unique needs of the youth served
    • Encourages positive relationship building and socially acceptable habits and behaviors
    • Provides constant supervision of youth behaviors and interactions at all times during programming
    • Accurately and formally documents youth behaviors, progress, and program accountability
    • Establishes and maintains professional relationships with youth, employees, and external stakeholders
    • Demonstrates a commitment to performance and quality improvement in all aspects of the position
    • Uses active and reflective listening skills and affirmations to demonstrate respect and empathy, avoiding negative and derogatory labels that foster disrespect
    • Understand that behaviors, responses, attitudes, and emotions are a collection of survival skills often developed in response to traumatic experiences
    • Assists in post-crisis response with youth, families, volunteers, and staff
    • Maintain confidentiality of employees, volunteers, and program participants to provide a safe environment
    • Manages relationships with external stakeholders as a positive representative of Lawrence Hall
    • Ability to work effectively with program participants, family members, employees, and vendors in a culturally diverse environment to support healing and recovery
    • Maintains tracking and reporting on all volunteers and volunteer inquiries within the agency's fundraising software database
    • Completes grant-based reports and documentation accurately and on time
    • Maintains electronic calendar to provide accounting for daily activities and provides permissions for viewing to the appropriate individuals
    • Attends all mandatory staff meetings and scheduled supervisions
    • Attends all required trainings and orientation for grant-based programs
    • Attend at least two trainings related to being trauma informed in a twelve-month period
    • Ability to be supportive and provide guidance in a non-judgmental manner
    • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
    • Demonstrates flexibility and shows initiative; ability to work independently and as a part of a cohesive team
    • Upholds agency policies and procedures in accordance with departmental manuals
    • Other duties as assigned

    QUALIFICATIONS

    • High School Diploma required, a Bachelor's degree is preferred
    • At least three (3) years preferred experience working with youth of vulnerable populations, preferably with DCFS youth in care, in a strengths-based and social justice methodology
    • Intermediate to advanced level of computer skills required
    • Demonstrated strong writing, planning, and organizational skills
    • Maintenance of a valid Illinois driver's license with no suspensions in effect in the previous three (3) years prior to hire
    • Personal vehicle required or access to vehicle required and proof of insurance
    • No history of child abuse or neglect
    • Ability to pass background clearance and drug screen

    Additional Benefits/Perks

    Lawrence Hall will be providing stipends to any employee who is approved to transport youth in their own vehicle as part of their duties. The stipend will be $150/month.

    We will also be providing a $75/month stipend to those who do not transport youth.

    A $10/month wellness stipend will be provided to those employees who provide proof of their gym membership or payment for a fitness app.

    This position meets the FLSA requirements for Exempt.

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