Front Desk Manager at Bloom Yoga Studio

Front Desk Manager 
Thriving, established yoga studio with massage therapy on Chicago's North Side seeking friendly, professional and customer-service oriented part-time morning + weekend front desk staff and scheduling management.

Tasks & Responsibilities

• Provide excellent customer service via in-person conversations, telephone, and email correspondence to answer questions, greet clients, recommend classes and promote workshops and events
• Maintain accurate transactions throughout the duration of shifts by checking in yoga students, updating massage client information, and processing all payments 
• Support the highest level of cleanliness and functionality of studio space by cleaning lobby, restrooms, common areas, and studio spaces, filing paperwork accurately and showcasing attention to detail
• Demonstrate understanding of Google Suite, Mindbody and Microsoft by keeping emails, client records, and documents up-to-date and organized
• Contribute to the effectiveness of the team with a positive attitude and continuous communication, promoting enthusiasm and understanding of yoga & massage
• Oversee project management in the following areas: workshop planning and communications, in-kind donations management, studio membership administration, Teacher Training scheduling

Required Qualifications

• Minimum 1 year customer service experience; administrative experience a plus
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail, initiative, enthusiasm, friendliness, ability to multi-task and manage timelines
• Proficiency with PC and web-based applications such as Google Suite, Microsoft; Mindbody Online a plus
• Commitment to health and happiness in your own life

Time commitment is approximately 18 +/- hours per week. Weekly shifts will be set with a combo of approx 2 shifts a week in studio and 5 hours a week remote, although we are seeking a candidate with a flexible schedule to assist in schedule coverage. There may be opportunity to pick up additional shifts in the future.

Starting as soon as possible. Must be available for weekend shifts. 

Compensation: Hourly 

Perks: 

• Free yoga classes
• Monthly 60-minute massage 
• Workplace that honors your individual talents and a healthy work/life balance

Interested parties please send a PDF resume and cover letter to acole@bloomyogastudio.com.